How We Work
What began as a single office has grown into a distributed team across four time zones, still small enough that everyone knows the client's name.
We keep a deliberately small client list, so nobody is juggling six engagements at once. When we are at capacity we say so and give you a date rather than an apology.
Every member of the team spends part of the year on internal work — tooling, research, writing — because advice that stopped being tested three years ago is not worth paying for.
The team page lists who does what, along with the areas each of us covers.